Optum Patient Portal

The Optum Patient Portal initiative spanned several years. I led the early design phase of the product for 9 months. The MVP goal was to replace the existing portal used by Optum Care's southern California patients.

During this time, my team rebranded and iterated on an earlier proof of concept. New features included self service appointment scheduling, bill pay and a graphical trend view of lab results.

All designs were created in Axure RP to facilitate a complex and highly interactive prototype for research and user testing.